CaseIRT is a simplified multi-channel adverse event case intake, receipt and triaging solution with advanced automation capabilities to facilitate fast and intelligent case processing

Multi-channel Case Intake

Streamline incoming cases from different channels

With a robust multi-channel case intake capability of CaseIRT, all inbound cases can be seamlessly collected from various channels including web, email, clinical trial portals, mobile app, etc. using readily available channel adapters. Cases from social media, literature and HCPs can also be redirected to CaseIRT for receipt and triage.

CaseIRT | Multi-channel Case Intake
CaseIRT | Intake Automation – AI & Native Functionality

Intake Automation – AI & Native Functionality

Automate case processing of non-serious adverse events

Leverage CaseIRT’s automation capabilities through Artificial Intelligence using techniques like NLP and Machine Learning to automatically parse raw source data and create a structured AE case from standard form such as CIOMS or from any non-standard case form. In addition, CaseIRT also has native workflow driven functionalities which trigger various downstream case processing tasks.

Case Receipt

Having difficulty in tracking all inbound cases?

As part of case receipt, CaseIRT provides both automated and user action driven workflows to populate case queues for triaging and has configurable channel specific receipt acknowledgements. The audit trail keeps a record of all actions taken resulting in better regulatory compliance.

CaseIRT | Case Receipt
Techsolcorp | CaseIRT | Case Transmission and Triage

Case Transmission and Triage

Significantly reduce case processing times

The triage functionality in CaseIRT is built on the E2B R3 and R2 regulatory standards. Using version controlled automated transmissions, all received AE cases can be triaged in CaseIRT and immediately sent to downstream safety databases such as Argus Safety and Aris Global’s Lifesphere Safety application without any manual data entry.

CaseIRT Email Inbox

Establish unified case communication

Using the built-in CaseIRT email Inbox, all incoming adverse event cases from multiple stakeholders and non-voice sources can be centrally managed without having to use any other external email system. A case can be created directly from inbox with the source attachments after which receipt and triage workflows can be triggered.

CaseIRT | Establish unified case communication
MEDRION | Publication Planning and Management

Process Alerts & Notifications

Take risk-based proactive decisions

Keep a track of all inbound case status and avoid delays in adverse events case processing with CaseIRT’s automatic process alerts and notifications. Reduce process deviations, quality deficiencies and eliminate compliance shortfall with immediate time-bound email alerts.

Cross Functional System Integrations

Get triaged cases transmitted instantly to downstream systems

With CaseIRT’s readily available integration capability with your existing Drug Safety and Product Quality Complaint Management Systems, leverage the E2B enhanced case transmission capability to seamlessly send all triaged cases for further action.

CaseIRT | Cross Functional System Integrations
CaseIRT | Business Intelligence Studio

Business Intelligence Studio

Define. Measure. Evaluate. Transform

The standard reports in CaseIRT will facilitate end users to generate data listings using dynamic data filters to track each stage of case life cycle such as intake, receipt and triage. Gain operational insights using interactive visual KPI dashboards and track product specific case processing metrics.

What do we offer clients with CaseIRT?

Fast track cloud system implementation
with 4 system environments
Proprietary accelerators for rapid
application configuration setup
CaseIRT is pre-validated with IQ/OQ
and is UAT ready
Expertise for setting up CaseIRT system
integrations & business reports
24×7 Service Desk for Cloud and
Application Support
Offered with 99.9% Cloud Availability &
Disaster Recovery